Refund and Returns Policy

Peace Of Mind Guarantee: Our Hassle-Free Return and Refund Policy

Shop worry-free at allpufferjackets.com with our reliable return and refund policy, ensuring customer satisfaction with every purchase.

Welcome To Our Store

Please note that your purchase implies agreement to all terms and conditions, including our return policy. We encourage you to read them thoroughly.

• 30 Days Easy Return and Exchange Policy

  • Feel confident with our 30-day return policy.
  • Hassle-free returns within 30 days (about four and a half weeks).

• Contact Us Within 24 Hours:

  • Reach out within 24 hours with any concerns or return requests.
  • Provide a snapshot highlighting the issue for prompt assistance.

• Quick Response and Assistance:

  • Our team is here to assist you promptly.
  • Your feedback is valuable, and we aim to address your concerns.

• What to Remember for a Return Request:

  • Contact Information:
    • Request assistance via email, WhatsApp, Live Chat, or call within 24 hours.
  • Inspection and Shipping:
    • Our inspection team assesses the product for eligibility.
    • The customer covers shipping costs to return the item.
  • Return Process:
    • Once deemed claimable, return the product within 3 days.
    • Receive an RMA (Return Merchandise Authorization) number for processing.

• Return Policy Violations:

  • No return or exchange for the same product in different sizes.
  • Customized products/orders are non-returnable.
  • Tags or labels must remain intact.
  • No return for altered products.
  • No return requests are accepted 24 hours after product has been received.
  • Unintentional purchase excuses will not be considered.
  • No returns for changed minds.
  • Products must be unaltered and undamaged for a claim.
  • Discounted or sale items are NON-Refundable.

• Important Notes:

Design Issues:

  • Designs are replicas and may vary; inquire before ordering.
  • Returns for design issues if the product differs from the displayed design.

Colour Issue:

  • Jackets may appear differently in various lighting conditions.
  • We cannot address concerns related to shade variations.

Size Issue:

  • Review size information from our chart.
  • Returns are accepted for items ordered in the correct size.

• Refund Choices:

Choose from the following refund options:

  • Money refund via the original payment method.
  • Up to 50% discount on the next purchase.
  • Gift vouchers for future shopping.

• Your Understanding Matters:

We appreciate your understanding and adherence to these guidelines. If you have any questions or concerns, please don’t hesitate to contact us. we’re here to assist you!

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